A designated coordinator for practice prevention
Most practices consider that a practice manager is a key person in the practice who ensures that the financial business of the practice is well managed. Coordination of preventive (and clinical) care is also needed to ensure that the organisational infrastructure supports high quality care. A practice prevention coordinator may assist in the implementation of the prevention plan, clarify roles and responsibilities, and support and foster teamwork.116-118
The role of the clinical coordinator
Our practice has recently employed a clinical care coordinator whose primary responsibility is to liaise with GPs, practice based allied health providers and other community based providers to ensure the coordination of care for patients. This primarily involves organisation of patient appointments, patient follow up, general support for practice based staff, staff education and coordination of practice room occupancy.
Richard Bills, Central Highlands Division of General Practice, Victoria www.chdgp.com.au