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Online appointment technology – fact sheet

Appointment booking systems are an essential feature in patient scheduling and a well-organised system can save time and increase efficiency for the practice to deliver timely healthcare.

An increasing number of practices are now offering patients the option of making appointments online. Different options of online appointment technology are available on the market, and general practices are able to choose the system which best suits the practice’s requirements.

This factsheet is designed to help practices who are considering introducing an online appointment booking system for patients.

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The Royal Australian College of General Practitioners (RACGP) ABN 34 000 223 807
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