This statement sets out the College's policies relating to the collection and use of personal information. Personal information is information about you which identifies you.
Your personal information is important to us
Collecting personal information about you
If you are a College member, we collect personal information about you in order to provide you with the full benefits of Membership. We collect information from you directly and also from time to time thereafter if you provide us additional information. Once you are a member, we maintain a record of the status of your membership and a history of your transactions with the College. This information may not be complete because such records may be periodically destroyed when an extract of personal information is adequate for the purposes of the College. Such personal information is used for our internal purposes and as a record of confirmation of attainment of academic or QA&CPD qualifications. If you are a QA&CPD participant, we collect personal information about you in order to maintain your QA&CPD status. We collect information from you directly and also from time to time thereafter if you provide us additional information.
Using and disclosing your personal information
The College will not use or disclose any information about you without your consent unless:
- Required by law.
- We believe it necessary to provide you with a service that you have requested.
- To protect the rights or property of the College, any College user, or any member of the public.
- To lessen a serious threat to a person's health or safety.
In order to provide some services to members, the College may be required to provide Members' contact details to third party suppliers of services. The College provides the opportunity to opt-out of such third party arrangements.
If any Member does not want their contact details passed on to third parties for the purposes of member benefits, please contact our Membership Office on 1800 331 626.
"Spam" (Promotional Mail)
Storage and security of your personal information
The College will endeavour to take all reasonable steps to keep secure any personal information which we hold about you, and to keep this information accurate and up to date. Your information is stored on secure servers or is protected in controlled facilities.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by the College. However, the College will not be held responsible for events arising from unauthorised access to your personal information. You can also play an important role in keeping your personal information secure, by maintaining the confidentiality of any password and accounts used on the College website. You should regular change your web site password and in setting a password you should use a combination of letters (upper and lower case), numbers and special characters (!, @ etc). Please notify us immediately if there is any unauthorised use of your account by any other Internet user or any other breach of security.
You can access the information we keep about you
If you wish to know what information we hold about you, please contact the Membership Office on 1800 331 626. We will respond to your request within 30 days.
What to do if you have a problem or question
Further information on privacy
For more information about privacy issues in Australia and protecting your privacy, visit the web site of the Australian Federal Privacy Commissioner.