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Introduction

The RACGP Standards for General Practices (3rd Edition) is a clear demonstration of the commitment of Australian general practitioners and Australian general practices to high quality care for our communities.

The commitment of Australian general practices to this high standard of care cannot be overstated. While these RACGP Standards for General Practices (3rd Edition) are a result of widespread consultation both within and beyond Australian general practice, in the end we develop them for our own use. The RACGP Standards for General Practices are used by general practice accreditation agencies, but the principal aim of the RACGP Standards for General Practices has always been as a tool for us to assess and improve the care our own practices provide.

The links below will take you to information about certain topics of the RACGP Standards for General Practices (3rd Edition).

This revised edition includes updated Standards for after hours care services.

Copyright Notice
Acknowledgments
Foreward
Preamble


Addendum (Applicable to practices registering for accreditation after 1 July 2007).

Standard 1.1 - Access to care
Criterion 1.1.1 Scheduling care in opening hours
Criterion 1.1.2 Telephone and electronic advice
Criterion 1.1.3 Home and other visits
Criterion 1.1.4 Care outside normal opening hours
Evidence base

Standard 1.2 - Information about the practice
Criterion 1.2.1 Practice information
Criterion 1.2.2 Informed patient decisions
Criterion 1.2.3 Interpreter services
Criterion 1.2.4 Costs within our practice
Criterion 1.2.5 Costs for referred services
Evidence base

Standard 1.3 - Health promotion and prevention of disease
Criterion 1.3.1 Health promotion and preventive care
Evidence base

Standard 1.4 - Diagnosis and management of specific health problems
Criterion 1.4.1 Evidence based practice
Criterion 1.4.2 Clinical autonomy for GPs
Evidence base

Standard 1.5 - Continuity of care
Criterion 1.5.1 Continuity of comprehensive care
Criterion 1.5.2 Continuity of the therapeutic relationship
Criterion 1.5.3 Consistent approach
Criterion 1.5.4 System for follow up of tests and results
Evidence base

Standard 1.6 - Coordination of care
Criterion 1.6.1 Engaging with other services
Criterion 1.6.2 Referral documents
Evidence base

Standard 1.7 - Content of patient health records
Criterion 1.7.1 Patient health records
Criterion 1.7.2 Health summaries
Criterion 1.7.3 Consultation notes
Evidence base

Standard 2.1 - Collaborating with patients
Criterion 2.1.1 Respectful and culturally appropriate care
Criterion 2.1.2 Patient feedback
Criterion 2.1.3 Presence of a third party
Evidence base

Standard 3.1 - Safety and quality
Criterion 3.1.1 Quality improvement activities
Criterion 3.1.2 Clinical risk management system
Evidence base

Standard 3.2 - Education and training
Criterion 3.2.1 General practitioner qualifications
Criterion 3.2.2 Clinical staff qualifications
Criterion 3.2.3 Training of staff who have non-clinical roles
Evidence base

Standard 4.1 - Practice systems
Criterion 4.1.1 Human resource system
Criterion 4.1.2 Occupational health and safety
Evidence base

Standard 4.2 - Management of health information
Criterion 4.2.1 Confidentiality and privacy of health information
Criterion 4.2.2 Information security
Criterion 4.2.3 Transfer of patient health information
Criterion 4.2.4 Retention and destruction of patient health information
Evidence base

Standard 5.1 - Facilities and access
Criterion 5.1.1 Practice facilities
Criterion 5.1.2 Physical conditions conducive to confidentiality and privacy
Criterion 5.1.3 Physical access
Evidence base

Standard 5.2 - Equipment for comprehensive care
Criterion 5.2.1 Practice equipment
Criterion 5.2.2 Doctor’s bag
Evidence base

Standard 5.3 - Clinical support processes
Criterion 5.3.1 Schedule 8 medicines
Criterion 5.3.2 Vaccine potency
Criterion 5.3.3 Perishable materials
Criterion 5.3.4 Infection control
Evidence base

Appendix A - History of Standards Development
Appendix B History of Accreditation
Glossary
References

Publication Date: 27 August 2010
Authorised By: Standards