Quality care

The Threats to Australian Patient Safety study - determining the incidence of reported errors in general practice

Meredith Makeham, Michael Kidd, Deborah Saltman, Michael Mira, Chris Cooper, Simone Stromer The University of Sydney, Discipline of General Practice, New South Wales
Charles Bridges-Webb RACGP NSW Projects, Research and Development Unit, New South Wales

To describe the incidence of reported errors from general practitioners, and test a new electronic method of error reporting.


Community acute and post-acute care: sounds like a good idea, but is it safe?

Nick Collins Staff Specialist, Macarthur Ambulatory Care Service, Campbelltown, NSW

To explore the likelihood of adverse events, including hospital admission, for patients accepted onto a GP led community acute and post-acute care (CAPAC) programme.


The contribution of general practice nurses to safety and quality

Kathryn Dwan RegNet, Australian National University, Canberra
Christopher Pearce Whitehorse Division of General Practice, Victoria
Christine Phillips, Sally Hall, Marjan Kljakovic Academic Unit of General Practice and Community Health, Medical School, Australian National University
Julie Porritt, Rachel Yates Australian Divisions of General Practice, Canberra
Bonnie Sibbald Primary Care Research and Development Centre, University of Manchester

To understand the contribution of practice nurses to achieving and maintaining safety and quality in general practice.


The ten deadly sins that result in claims of negligence

Dr John Summons, Julian King Medical Defence Association of Victoria

MDAV have extensively researched claims files and identified 10 areas where GPs are vulnerable to claims of negligence. Claims data and files were reviewed for the period 2000–2005 and specific claims files were analysed to identify consistent patterns across cases of medical negligence. The data was cross referenced with research carried out in Australia and overseas.


What do we know about how our patients use medicines? Results of a pilot survey

Marie Pirotta, Phyllis Lau, Kay Stewart, Kay Gibbons, Stephen Myers

A random population of 350 people chosen from the Melbourne White Pages were mailed a 7 day or 1 day diary.


What do community based health organisations really do, and what is their future in the primary health care system?

Sue Conrad, Fran Boyle, Allyson Mutch, Julie Dean School of Population Health
Marie-Louise Dick School of Medicine, The University of Queensland
Chris Del Mar Faculty of Health Science and Medicine, Bond University

Community based health organisations (CBHOs) provide a range of support services which may benefit GP patients with chronic illness. However, little is known about their contribution to primary care. This presentation reports on a study of people who contact CBHOs, and subjective and objective outcomes of contact.


Sustainability of general practice in the future - a specialist refugee health service in transition

Dr Jill Benson Migrant Health Service, Adelaide

The Migrant Health Service (MHS) in Adelaide is a state funded community health service established in 1994 to provide specialist primary health care services to newly arrived refugees. The multidisciplinary team includes doctors, nurses, psychologists, social workers and bi-cultural community health workers. An initial comprehensive health assessment ensures refugees are adequately screened and management plans organised for illnesses specific to particular countries and cultures, or as the sequelae of the refugee experience.


Building partnerships between GPs and hospital staff

Dr Tanya Robertson GP Liaison Unit, The Canberra Hospital

The primary goal of the GP Liaison Unit (GPLU) at The Canberra Hospital is to facilitate seamless care delivery between the hospital and community sectors.


Giving voice to the silence: researching the professional relationship between GPs and same sex attracted women

Dr Ruth McNair, Assoc Prof Kelsey Hegarty The Department of General Practice, University of Melbourne, Carlton, Victoria
Dr Angela Taft, Mother and Child Health Research, La Trobe University, Carlton

This PhD study has used qualitative methodology. In-depth individual interviews have been conducted with over 30 same sex attracted women and over 20 GPs, using semistructured interview schedules. Most women were recruited from a large general practice based survey and most GPs were the regular GP of the participating women. The theoretical framework was chosen to understand the experiences of the patient-doctor relationship for each participant in the context of their knowledge and expectations (hermeneutic phenomenology), and the impact of gender and power on these experiences (feminism). Critical theory was also used to incorporate the socio-political context of same sex attraction and identity and enable a change agenda for the research. Analysis for this paper has focused on a comparison of the patient-doctor relationship as experienced by women and their regular GP.


Occupational violence in Australian urban general practice: findings from a cross sectional study

Parker Magin, David Sibbritt, Elyssa Joy University of Newcastle
Jon Adams University of Queensland

To establish the prevalence and characteristics of occupational violence in Australian urban general practice, practitioner and perpetrator correlates of violence, and effects of occupational violence on GPs and their practice.



Last Modified: 11 October 2006

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