Clinical resources
Cultural and linguistic diversity
Cross cultural care
Kiropoulos LA , Blashki G, Klimidis S. Managing mental illness in patients from CALD backgrounds. Aust Fam Physician. 2005 Apr;34(4):259-64.www.racgp.org.au/afp/200504/13276
Dosani S. Practising medicine in a multicultural society. BMJ. 2003 Jan 4;326(7379):S3.http://careerfocus.bmj.com/cgi/content/full/326/7379/S3
Juckett G . Cross-cultural medicine. Am Fam Physician. 2005 Dec 1;72(11):2267-74.www.aafp.org/afp/20051201/2267.html
Ventkres W , Gobbo R. The A to Z of cross-cultural medicine. Fam Pract Manag. 2005 Jul-Aug;12(7):57-8. www.aafp.org/fpm/20050700/57thea.html
Ogden J , Jain A . Patients' experiences and expectations of general practice: a questionnaire study of differences by ethnic group. Br J Gen Pract. 2005 May;55(514):351-6. www.pubmedcentral.nih.gov/articlerender.fcgi?tool=pubmed&pubmedid=15904553
Free C . Transcultural communication and ethnic comparisons in the experience of services. Br J Gen Pract. 2005 May;55(514):339-40. www.pubmedcentral.nih.gov/articlerender.fcgi?tool=pubmed&pubmedid=15904551
Carrillo JE , Green AR, Betancourt JR . Cross-cultural primary care: a patient-based approach. Ann Intern Med. 1999 May 18;130(10):829-34. www.annals.org/cgi/reprint/130/10/829
Communication and use of interpreters
Fatahi N , Mattsson B, Hasanpoor J, Skott C. Interpreters' experiences of general practitioner-patient encounters. Scand J Prim Health Care. 2005 Sep;23(3):159-63. www.informaworld.com/smpp/content?content=10.1080/02813430510018509
Roberts C , Moss B, Wass V, Sarangi S, Jones R. Misunderstandings: a qualitative study of primary care consultations in multilingual settings, and educational implications. Med Educ. 2005 May;39(5):465-75. Request from The RACGP Library
Sevilla Mátir JF, Willis DR. Using bilingual staff members as interpreters. Fam Pract Manag. 2004 Jul-Aug;11(7):34-6. www.aafp.org/fpm/20040700/34usin.html
Herndon E, Joyce L. Getting the most from language interpreters. Fam Pract Manag. 2004 Jun;11(6):37-40. www.aafp.org/fpm/20040600/37gett.html
Free C, Green J, Bhavnani V, Newman A. Bilingual young people's experiences of interpreting in primary care: a qualitative study. Br J Gen Pract. 2003 Jul;53(492):530-5. www.pubmedcentral.nih.gov/articlerender.fcgi?tool=pubmed&pubmedid=14694665
Green AR, Ngo-Metzger Q, Legedza AT, Massagli MP, Phillips RS, Iezzoni LI. Interpreter services, language concordance, and health care quality. Experiences of Asian Americans with limited English proficiency. J Gen Intern Med. 2005 Nov;20(11):1050-6. www.pubmedcentral.nih.gov/articlerender.fcgi?tool=pubmed&pubmedid=16307633
Hudelson P. Improving patient-provider communication: insights from interpreters. Fam Pract. 2005 Jun;22(3):311-6. Epub 2005 Apr 1. http://fampra.oxfordjournals.org/cgi/content/full/22/3/311
Cultural competence
www.dhi.gov.au/wdet/pdf/Cultural%20competence.pdf
The Cultural Competence in Health Care Position Paper 2006 from the Diversity Health Institute includes a substantial list of useful references and resources (many Australian).
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